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Reverse Price Competition

What do you do when you rival in a duopoly raises its prices to essentially match yours? You increase your prices, too.

Huh?

Sirius’s CEO Mel Karmazin speaking at an analyst’s conference (suspiciously close to spring training venues) said that XM bringing their price up to meet Sirius’s means that Sirius can choose to raise its prices because it offers superior programming though less sophisticated equipment.

It’s a strange logic, I have to say, because it means you expect the market to understand and value the difference in programming choices at a level that I’m not sure is practical. With 150 channels or thereabouts on both services, a careful shopper may scroll down the list and do side by side looks. But I doubt that most people spend that much time. They either have a radio factory installed or as a dealer option based on one or two factors, such as baseball or football or NASCAR or (if you’re like me) public radio programming.

In the DVD rental business, NetFlix countered Blockbuster’s price and late fee moves by lowering its price because they’re offering a commodity service that people may differentiate between less. But there’s risk there, too. My brother-in-law stopped his Blockbuster subscription after the late-fee policy was revised: he says there are no longer any videos in stock because people keep them for days and days. NetFlix has constant churn as people return DVDs to get more.

XM and Sirius might be advised by that industry to understand that the small points of consumer behavior are much more important than ones that they spend all their marketing money on.

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